Contact Us

Let us know how we can help you!

If you are contacting us about an outage, please call 819-455-1100 (line 2) to listen to a status update or to report an outage. We do not respond to outage reports by email.

Please read the support page and the FAQs before submitting a support request.

  By phone

Local calls: 819-455-1100
Toll free: 1-866-230-0638

  By email

New clients: info@pioneerwireless.ca
Billing: accounts@pioneerwireless.ca

Make sure your message or email includes the name of the account holder, phone number and address.

You can also visit our portal where you can change your personal and billing information: https://portal.pioneerwireless.ca.