Frequently Asked Questions

 

Q- Is PioneerWireless as reliable as cable or DSL?
A-

Yes. With PioneerWireless, you’ll enjoy a reliable and secure connection. In general, the weather does not affect it but no equipment can withstand a lightning strike!


Q-

How does PioneerWireless speed compare to DSL or cable?

A-

PioneerWireless lets you connect at broadband speeds of up to 10 mbps and upload speed of 5 mbps . That’s on par or better than standard DSL or cable!


Q-

Can all my devices (computer, tablet, phone, etc.) be online at the same time?

A-

Using a router or wireless router, multiple users can be online at the same time without any slow down.


Q-

How does PioneerWireless connect wirelessly?

A-

PioneerWireless uses state-of-the-art wireless technology to transmit signals to and from your Customer Premise Equipment (CPE) on secured channels. Your connection is always reliable and secure.


Q-

What issues could impact my ability to receive PioneerWireless signals?

A-

You must be within the PioneerWireless service area to receive our signal. It is possible to be within the coverage area but not be able to receive a signal due to unusual geography or because of an obstuction like trees. However, there are ways around obstructions and through trees, so we are constantly expanding and improving our coverage to reach you!


Q-

Are there any limits to usage?

A-

There’s no limit to how much data you can use. All our plans offer unlimited downloading and uploading.


Q-

What’s an IP address?

A-

Every computer that communicates over the internet is assigned an IP address that uniquely identifies the device and distinguishes it from other computers on the network.


Q-

What’s the difference between a static and dynamic IP address?

A-

A static IP address is a number that is assigned to a computer by an Internet Service Provider to be its permanent address on the Internet. Dynamic IP addressing, or DHCP, provides a different IP address each time you connect to the Internet. Dynamic addresses are kept in a pool and are assigned on a first-come, first-served basis.

   

 


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